What is your role?
Whatever/Whenever Agent is responsible for answering and directing incoming calls from inside and outside the hotel. Deliver and record orders with 100% accuracy. Takes and identifies all guest wishes and handles their requests in a fun and flirty manner. Dispatches hotel staff and tracks their performance. The Whatever/Whenever Agent is a WOW experience engineer and the keeper of the Whatever Whenever service commitment to our guests.
BE W. WE'RE INTERESTED IN YOU
What are we looking for?
• Minimum 2 years of guest service experience.
• Fluency in English and Arabic preferred
• Proficiency in Microsoft Office software: Word and Excel
• Knowledge of Property Management System, (Opera)
Whatever Whenever Agent - W Doha Hotel
Subscribe to:
Post Comments (Atom)
0 comments:
Post a Comment